How To Cancel Lyft Ride

If are you looking for how to cancel Lyft ride we’ve got you covered in this article. It would be very frustrating if you were charged a cancellation fee for a ride you were not able to get on for some reason.

You can cancel a requested or scheduled ride from the Lyft app on your android or iOS device within the first 5 minutes after the request has been accepted by your driver.

Here in this article, we would guide you on how to cancel Lyft ride without getting charged a cancellation fee.

Recommended article: Lyft Driver Requirements Louisiana

How To Cancel Lyft Ride

You can cancel a ride within the first 5 minutes after the request has been accepted by your driver, follow these steps on how to cancel Lyft ride:

• Open the Lyft app on your android or iOS device.
• Now tap ‘‘Edit ride’’ located in the bottom left corner of the ride screen.
• Then tap ‘‘Cancel ride’’.

Lyft Cancel Fee

If you scheduled or requested a ride on Lyft and you no longer need the ride, you can cancel such a request. The cancellation of rides you no longer need on the Lyft app is free, but you may be charged a cancellation fee if you do not meet certain conditions.

You would be charged a cancellation fee under the following conditions:

• If the cancellation window has passed after a driver has accepted your ride request.
• If your driver is on time to have arrived at the pickup destination within 5 minutes of the estimated arrival time.

If you requested or scheduled a Lyft shared ride, you would be charged a cancellation fee under these conditions:

• If you cancel a ride after you have been matched with a driver.
• If the driver is already on the way to pick you up.
• If the driver is scheduled to arrive within the appointed pickup window.

How Much is Cancellation Fee For Lyft?

The cancellation fee for Lyft is free if you cancel the requested or scheduled ride within the first 5 minutes after the request has been accepted by a driver. But if you were not able to cancel the fee within the speculated time you would be charged a cancellation fee of $5.

If your driver arrives at the pickup location and has to wait for extra 5 minutes, after you have been given notice of the driver’s arrival and you fail to show up, you would be charged a cancellation fee.

The cancellation fee is to compensate your driver for their time and gas after you failed to arrive at the location. The cancel fee would be shown on your ride receipt for the canceled ride.

How do I Get my Money Back From Lyft?

If you were wrongly charged a cancellation Fee, you can dispute the charge in the Lyft app on your smartphone where it will automatically be reviewed:

• Tap the ‘Ride history’ tab from the Lyft app menu.
• Then select the ride, that you were charged a cancellation fee.
  Finally, select ‘Get help’ at the bottom of the screen.

How Soon Can You Cancel a Lyft Ride?

If you scheduled or requested a Lyft ride and you won’t be at the pickup location for some reason. You should ensure you cancel a requested ride within the first 5 minutes after the request has been accepted by a driver.

Recommended article: Virginia Lyft Driver Requirements

How to Cancel Lyft Ride Driver

Here is how to cancel Lyft ride driver from your smartphone on the Lyft app:

• Open the Lyft app on your android or iOS device.
• Log in to your Lyft account.
• Now tap ‘‘edit ride’’ in the bottom left corner of the ride screen.
  Then tap ‘‘cancel ride.

How do I Communicate With Lyft?

You can contact Lyft through the help pages or call directly through the Lyft app on your smartphone. Follow these steps to communicate with Lyft:

• Open the Lyft app on your smartphone.
• Log into your Lyft account.
• Then tap the menu icon in the corner of the screen.
• Scroll down and then tap “Help.”
• Select the appropriate section under “Get Help” then tap through the sections and follow any prompts.

Lyft Cancellation Policy

The Lyft cancellation policy allows lyft customers to cancel requested or scheduled rides that you no longer need. You can cancel a ride within the first 5 minutes after it has been accepted by a driver.

You would be charged a cancel fee, under these conditions:

• If the cancellation window has passed after a driver has accepted your ride request.
• If your driver has arrived your pickup location within 5 minutes of the original estimated arrival time.

You would be charged a no-show fee to compensate your driver for their time and gas, under these conditions:

• If your driver has arrived the pickup location.
• If your driver waited the assigned time or for a longer time.
• If your driver attempted to contact you, or you contacted your driver

In conclusion, how to cancel Lyft ride can easily be done through the Lyft app on your smartphone.